Reviews

Service was professional. Staff friendly and courteous.

Delores was able to above and beyond.

Their staff is excellent taking care of customers.

Offered a good price for both trade in vehicles, had 3k off MSRP and friendly staff. First time I’ve left a dealer with zero regrets.

My Service was fast and easy and fit my schedule.

We ordered a hard to get Chevy Bolt from Richland. Fred Kahin was our initial contact, and he provided an honest price when other dealers were attempting to capitalize on the scarcity in the market by adding a "market adjustment". Despite not having an allotment for the vehicle the general manager, Freddie Sosa, worked hard to figure out how to get us our vehicle. During the wait he also put us in contact with others who could keep us informed about the order status. Upon receiving the vehicle the team at Richland completed the purchase paperwork largely in advance saving us time when we arrived. After short test drive that included some important tips on EV ownership, we were able to complete the purchase quickly with Scott Gilmore filling out the forms and providing us with help to get some of the special credits provided by GM. Thanks a bunch to the whole Richland Team!

My service experience was great. Done in a timely manners and great customer service

Pretty easy buying experience. Sales personnel could have been more knowledgeable about model options and services offered.

Great service team, gets my service done well, timely, and doesn't try to gouge me.

It was easy, I explained what I wanted and in two attempts we agreed.